FAQ

General Information

What is eyyabiyya?
We are a kidswear brand founded by two sisters, focused on providing comfortable, high-quality, and affordable clothing for children.

What makes your designs special?
We offer a unique variety of "faceless" and modest designs that respect diverse cultural and religious values without compromising on style.

Shipping & Delivery

Do you offer free shipping?
Yes! We offer Free Shipping above 2500 on all orders across Pakistan.

How long will it take to receive my order?
Orders are dispatched within 1–2 business days. Standard delivery typically takes 2–4 business days, though it may take 5–7 business days during peak times or sales.

Orders & Returns

What is your return policy?
We offer a 7-day return and exchange window from the date of delivery.

What are the conditions for a return?
Items must be unworn, unwashed, and in their original packaging with all tags attached.

Are any items non-returnable?
Yes. Items bought on Sale and hygiene-related products like socks and undergarments cannot be returned.

How do I start a return or exchange?
Please visit our [Contact Us] page to initiate the process.

Quality & Manufacturing

Where are your clothes made?
We have our own manufacturing facilities, which allows us to maintain strict control over fabric quality and stitching.

Are the materials safe for children?
Absolutely. We use skin-friendly, soft, and breathable fabrics designed for everyday wear and durability.

Contact Us

How can I get in touch with you? If you have any further questions or need help with an order, please visit our Contact Us page. Our team is always happy to help!